I purchased the heavy duty case to protect my Motorola One 5G phone. I received the cover and it showed signs of damage such as a scratch across the front screen protector as well as a dent in the cover. I added a review which was not positive. I was contacted by Rob Davies about the cover, and he immediately sprang into action about replacing the item. His attention to this issue was so impressive that I am rewriting the review to reflect the positive outcome. The cover I received is very nice and I can't thank Rob enough for assuring this had a positive outcome. Thanks again for the replacement! I will purchase from you guys again!