The case is supposed what it's supposed to do, I slapped it in and started using it. It fits and feels comfortable in my hands, the buttons still have that click-y feeling, it feels like it protects good enough and it's not too heavy.
Customer service was efficient and excellent, I did not receive the first case (probably something with the mailing service, since it has been having a lot of problems recently), however as soon as I sent a message, a couple of hours later they answered telling me that a replacement was on the way, sure enough 3 days later I got it. Still waiting for the first one thy sent to return it but I think it just got lost in the mail, since I have not received it yet.